VIULY COMMUNITY GUIDELINES1

VIULY is a social media platform. That is why there are some guidelines created to provide an inclusive, safe and open society for every user. These guidelines serve to protect everyone from any kind of harm or abuse. Thus, we create a socially responsible platform for everybody.

Please read these policies carefully, take seriously and follow them strictly every time you use the Service. Have respect to these policies as all claims to your Content shall be based on them.

If you think any Content is inappropriate to the below guidelines and policies, report Viuly on that to support@viuly.freshdesk.com, and our staff will carefully review your claim.

This description of Viuly community guidelines is an integral part of the Terms of Service, available in the most up-to-date version on the Website by the link https://www.viuly.io/terms, which are a legal agreement between You and Viuly regulating legal relations for delivery and use of the Service.

1.Impersonation

1.1.Viuly users may not copy a user's channel layout, use a similar username or pose as another person in comments, emails or videos.

1.2.Viuly reserves the right, in its sole discretion, to block any account in cases where our team determines that an account was established to impersonate another channel or individual.

1.3.If someone of the Service users has copied your channel layout, used a similar username or deceived people into thinking they are someone else, you should send the creator a personal message requesting to eliminate a violation occurred. If you cannot reach an agreement with the creator or if you are uncomfortable contacting that user, then send Viuly an email about that violation marked “Impersonation” to support@viuly.freshdesk.com.

2.Protecting your Privacy

2.1.Viuly users may not post personal information of any third parties and upload any video of the third parties without their consent.

2.2If someone by any means has posted your personal information or uploaded a video of you without your consent, you should send the uploader a personal message requesting to remove the Content. If you cannot reach an agreement with the uploader or if you are uncomfortable contacting that user, then send Viuly a claim marked “Privacy violation” requesting to block2 the Content to support@viuly.freshdesk.com.

3.Spam, Misleading Metadata, Scams and Threats

3.1.Video, channel or comment spam is prohibited when using the Service.

3.1.1.It is not acceptable to post large amounts of untargeted and unwanted Content in videos, comments, private messages or other places on the Service. If the main purpose of your videos is to drive viewers away from the Service and onto another site, it is likely to violate our spam policies.

3.1.2.It is not okay to post repetitive or too much similar videos.

3.1.3.If you start uploading other users’ Content on your channel and monetize it, it is likely to violate the Terms of Service.

3.2.It is prohibited to use any tools of artificial increase of traffic.

3.2.1.Anything that artificially increases the number of views, likes, comments or other metric may result in blocking of the relevant video and (or) account.

3.2.2.If you hire someone, even a professional, to promote your channel, please treat it carefully. Any their violation can result in your video, channel and (or) account blocking, whether it is an action taken by you or someone you have hired.

3.3It is prohibited to use misleading metadata when submitting video to the Service.

3.3.1.Metadata refers to any and all additional information provided on a video. This includes the title, description, tags, annotations and thumbnail. The reason we have metadata is so that you can provide other users of the Service with additional contextual information to your videos. Please do not use these features to trick search algorithms of the Service.

3.3.2.All metadata should be representative of the content of your video. Metadata of parodies, reviews and vlogs should correspond to the video content and not confuse users.

3.3.3.If the main purpose of metadata is that the video places high in search results, the video can be blocked, and the account can get a strike.

3.4.It is prohibited to use misleading or racy thumbnails.

3.4.1.Thumbnail is a static title image of a video viewed by the Service users prior they start watching it. It could be a shot from a video or, if a necessary functionality of the Service is available for a user, a separate image submitted by the uploader of the video on purpose.

3.4.2.Select the thumbnail that best represents content of your video. Selecting a sexually provocative thumbnail may result in the removal of your thumbnail or the age-restriction of your video. The thumbnail is the title card that will be shown next to your video across the site and should be appropriate for all ages.

3.4.3.Thumbnails of videos that Viuly deem as deceptive will be blocked, and the user has uploaded them may get a strike.

3.5.Scams are prohibited when using the Service.

3.5.1.Some users may upload Content in order to trick others and (or) gain profits by deception. If Viuly reveals such Content, it shall be blocked (removed), and the uploader gets a strike.

3.5.2.Be wary when using the Service. You should not implicitly trust all information submitted in the Content: attractive offers often turn out to be scammy. Remember that Viuly shall never takes responsibility for Content.

3.6.Any kinds of abuse, bullying, threats and insults are prohibited.

3.6.1.Content that makes threats of serious physical harm or any illegal activities against a specific individual or defined group of individuals are prohibited to be submitted to the Service. If Viuly finds such Content, it will be blocked (removed).

3.6.2.Any kind of abuse, bullying and offences, attempts that incite others to commit acts of violence and illegal activities, violations of the Terms of Service are strictly prohibited on the Service.

3.6.3.Moreover, the Service cannot be used for the purposes of blackmail and extortion.

3.6.4.If you do not follow the rules set in clauses 3.6.1 - 3.6.3, Viuly may issue a strike to you or block your account permanently without a prior notice.

3.7.If you find out that the Service is used with a violation of the rules set in this clause, you may report Viuly of the violation revealed to indicating a relevant subject.

4.Harassment and Insulting

4.1. The below Content is prohibited to be submitted to the Service:

a.Abusive videos, comments and messages.
b.Video containing abusive and humiliating acts.
c.Unwanted sexualization, which encompasses sexual harassment or sexual bullying in any form..
d.Incitements to humiliate or abuse other users, Viuly and any third parties.

4.2.Viuly encourages free speech and try to defend any user’s right to express unpopular points of view, but we do not permit hate speech. Hate speech refers to Content that promotes violence against or has the primary purpose of inciting hatred against individuals or groups based on certain attributes, such as, but not limited to the below listed:

a. race or ethnic origin;
b.religion
c. disability;
d. gender;
e. age;
f. veteran status
g. Sexual orientation and gender identity.

4.3.If you found an insulting or harassment Content, you should send the creator a personal message requesting to remove the Content. If you cannot reach an agreement with the creator or if you are uncomfortable contacting that user, then send Viuly a claim marked “Insulting” or “Harassment” requesting to block (remove) the Content to support@viuly.freshdesk.com.

5.Violent and Graphic Content

5.1.It is prohibited to post violent or gory videos to the Service that are primarily intended to be shocking, sensational or gratuitous including animal cruelty. If a video is particularly graphic or disturbing, it should be balanced with additional context and information. If posting graphic Content in a news, documentary, scientific or artistic materials, please be mindful to provide enough information to help users and Viuly reviewers understand what is going on.

5.2.If the violence shown in your video is particularly graphic, please make sure to post as much information as possible in the title and metadata to help viewers understand what they are seeing. Providing documentary or educational context can help viewers and Viuly reviewers, understand why they may be seeing the disturbing Content. For instance, a video by a citizen journalist which captures footage of protesters being beaten, uploaded with relevant information (date, location, context, etc.), would probably be allowed. However, posting the same footage without contextual or educational information may be considered gratuitous and may be blocked.

5.3.Viuly allows posting of video containing dramatized depictions of cruelty and violence, graphic disturbing or shocking Content. Such Content should have metadata allowing users to understand its nature prior to start watching it.

5.4.In some cases, real, dramatized or fake violence and cruelty is not suitable for watching without an age restriction mark. Age restrictions help viewers to avoid watching Content that they may not feel is acceptable for them.

5.5.In some cases, Content can be so violent or shocking, that despite any reasons of using violence or cruelty in the video, Viuly will block it.

5.6.You should never use images depicting violence or cruelty as a thumbnail.

5.7.If video contains violence, it is prohibited to encourage viewers to repeat it.

5.8.If you found graphic Content that contradicts the requirements herein, you should send Viuly an email marked “Graphic Content” to support@viuly.freshdesk.com.

6.Nudity and Sexual Content

6.1.If a video is intended to be sexually provocative, it is less likely to be acceptable for Viuly.

6.1.1.Sexually explicit content like pornography or any other video mainly targeted at arousing of sexual excitement is not allowed. Videos containing fetish content will be blocked or age-restricted.  In most cases, violent, graphic or humiliating fetishes are not allowed to be shown on the Service.

6.1.2. A video that contains nudity or other sexual content may be allowed by Viuly if the primary purpose is educational, documentary, scientific or artistic, and it is not gratuitously graphic. For example, a documentary on breast cancer would be appropriate, but posting clips out of context from the same documentary might not be. Remember that providing context in the title and description will help Viuly staff and your viewers determine the primary purpose of the video.

6.2.In cases where videos do not cross the line but still contain sexual content, we may apply an age restriction so that only viewers over a certain age can view the content.

6.3.Sometimes age restrictions can be applied to videos containing nudity or sexual content but that do not show explicit content. For example, that could be videos featuring individuals in minimal or revealing clothing.

6.4.You should never use images depicting nudity or sexual content as a thumbnail. Nudity also cannot be used in Viuly account.

6.4.If you found that the Service is used with a violation of the rules set in this clause, you may send Viuly an email marked “Nudity” or “Sexual content” to support@viuly.freshdesk.com.

7. Harmful or Dangerous Content

7.1.Content that intends to incite violence or encourage dangerous or illegal activities that have an inherent risk of serious physical harm or death is not allowed to be shown on the Service.

7.2.Videos that Viuly considers to encourage dangerous or illegal activities, or videos describing such activities, include, for example, choking games, instructional bomb making, hard drug use or other acts where serious injury may result.

7.3.A video that depicts dangerous acts may be allowed if the primary purpose is educational, documentary, scientific or artistic (EDSA), and it is not gratuitously graphic. For example, a news piece on the dangers of choking games would be appropriate, but posting clips out of context from the same documentary might not be.

7.4.Videos that incite others to commit acts of violence are strictly prohibited on Viuly. If your video asks others to commit an act of violence or threatens people with serious acts of violence, it will be immediately blocked.

7.5.Videos containing act of violence towards children are also strictly prohibited on the Service.

7.6.In order to protect underage viewers Viuly may age-restrict videos showing adults participating in activities that have a high risk of injury or death.

7.7.If you found harmful or dangerous Content, you should send Viuly an email marked “Harmful or dangerous Content” to support@viuly.freshdesk.com.

8.Child Endangerment

8.1.Posting of videos containing sexual scenes with participating of minors is strictly prohibited on the Service. In addition to it, uploading, commenting or engaging in any type of activity that sexualizes minors is not allowed. Accounts of the infringers will be blocked by Viuly without a prior notice. In cases where a video contains child sexual abuse imagery, Viuly will report it to law enforcement agencies.

8.2.Videos that are made to appear as family content but contain adult themes will likely be age-restricted so that only people over 18 can view the content. Videos that mislead viewers by appearing to be family content but contain sexual themes or obscene content are prohibited by Viuly and will be blocked.

8.3.If you found child endangerment Content, you should send Viuly an email marked “Child endangerment” to support@viuly.freshdesk.com.

9.Copyright

9.1.Copyright is an important topic for the Viuly community.

9.2.You only upload videos that you made or that you are authorized to use. If you use Content in your videos that someone else owns the copyright to, you are not authorized to upload it to the Service without necessary authorizations of that person.

9.3.If someone of the Service users uploaded Content you own the copyright to without your authorization, you should send Viuly an email marked “Copyright violation” to support@viuly.freshdesk.com.

9.4.Viuly is not able to mediate rights ownership disputes. When we receive a complete and valid copyright infringement notification, we block the disputable content as the law requires. When we receive a valid counter notification, we forward it to the person reported on the violation. After this, it is up to the parties involved to resolve the issue in court.

10.Additional Policies

10.1. Vulgar Language
Some language is not appropriate for younger audiences. The use of sexually explicit language or excessive swearing in your video or associated metadata may lead to your video being age-restricted. Comments containing excessive swearing can be removed.

10.2.Terrorism
We do not permit terrorist organizations to use the Service. Viuly also strictly prohibits Content related to terrorism, such as Content that promotes terrorist acts, celebrates terrorist attacks and incites to join terrorist organizations. Such Content will be blocked (removed) without a prior notification. If Viuly has any information on infringers it may be reported to law enforcement agencies.

10.3.Account and Channel Names
Names given by users to accounts and channels of the Service also refer to Content. Accounting that the names should be in compliance with all the guidelines and requirements relating to Content herein.

10.4. Encouraging Terms of Service Violations
If you post Content that encourages other users to violate our Terms of Service, the Content may be blocked (removed), your account may be penalized and in some cases your account may be blocked.

10.5. Inactive Accounts
In general, users are expected to be active members within the Viuly community. If an account is found to be overly inactive, the account may be reclaimed by Viuly without notice. Inactivity may be considered as:

a. not logging into the site for 120 consecutive days and more3;
b. never having uploaded video content;
c. not actively partaking in watching or commenting on videos or channels.

10.6.Viuly’s Rights for Removal of Text Content, Blocking Videos and Accounts
Despite all the written herein and in other documents that are parts of the Terms of Service, Viuly reserves its unconditional right at any moment to remove any text Content from the Service and block any video, in case Viuly considers them violating the guidelines and (or) policies set forth herein, as well as block an infringer’s account.

11.Age-restricted Content

11.1.Sometimes it happens that videos do not violate the Vuily community guidelines but still are not suitable for all ages. When Vuily becomes aware of such Content, we apply an age restriction on it.

11.2.As a result of age restrictions, the videos become unavailable for viewers under 18 years old, users who are not logged, and those who use restricted mode.

11.3.Video will be age-restricted, if it contains:

a.vulgar language;
b.graphic images and acts of violence;
c.nudity and sexually explicit content;
d.display of harmful or dangerous activities;

11.4.Please be informed that age-restricted videos should be monetized on special conditions provided by the Terms of Service. Besides, such videos are shown not in all parts of the Service.

11.5.If you believe that the video has been age-restricted by mistake, you should send Viuly an email marked “Unreasonable age restriction” containing detailed explanations of your opinion to support@viuly.freshdesk.com. An answer is not guaranteed, but the email will be reviewed by Viuly.

11.6.Depending on the Service functionality, apart from metadata there could be a possibility to apply age restriction by yourself as well.


1
Terminology used herein has the same meaning as it is provided by Viuly General Terms of Use, found at https://viuly.io/terms/general-terms-of-use.
2
To block Content herein means to terminate access of the Service users to a particular video. In this case video is not removed. See details in clause 7.14 of Viuly General Terms of Use. Text Content can be removed by Viuly as well as by the user whose video is commented.
3
Maintenance of an account after the expiry of 120 days since the last authorization of a particular user in the Service, is provided by Viuly on a commercial basis. Advanced payments for the provision of this service are charged everyday if there is enough quantity of payment resources on the account. Amount of this payment is determined by the Terms of Service. If the amount of payment resources on the account is not enough, the account shall be blocked. In case you do not want to use this service, you should withdraw all payment resources from your account.